International Ticket Agency of the Hungarian Formula One Grand Prix
31 days until the Hungarian Formula One Grand Prix 2017 Deutsch Deutsch | English English | Suomi Suomi | Polski Polski | Magyar Magyar

 Frequently Asked Questions

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Questions about tickets


What is the difference between "general admission area" and "grandstands"?
Grandstands are located around the circuit at ideal positions, providing you with the best view of the race. From every grandstand you can also watch one or more video screens. Grandstands offer numbered seats, and the Super Gold Grandstand is even covered.

The general admission area basically consists of the lawn surrounding the racetrack. You can either stand or sit in this area wherever you wish, yet this usually provides you with only a limited view of the circuit and the video screens. You may not take folding chairs with you into the racetrack area. Nor does the general admission area provide any shelter in the event of inclement weather.

With a grandstand ticket you can also enter the general admission area.
Which days are included in a "weekend ticket"?
A weekend ticket entitles you to entry on each of the days of the race, that is, on Friday, Saturday and Sunday. A weekend ticket also grants you access to the public pitwalk on Thursday afternoon.
How old do my children have to be to be able to book a juniorticket at a reduced rate?
Junior tickets are valid for children from 0 to 13 years of age. If, therefore, your child has his/her 14th birthday after July 30th, 2017, a junior ticket is enough.
Do you offer special tickets for wheelchair users?
The Gold 3 grandstand has an own wheelchair platform. Also a special parking ticket directly behind the grandstand can be issued. Please write a short note during your order in the comments field if you book for a wheelchair user.
When ordering more than one ticket, will the seats be issued beside each other?
If you order more than one ticket on one invoice, the seats are always issued beside each other. Should this for any reason not be possible, we will advise you beforehand so that you can decide whether to accept seats on another grandstand.

If you require tickets to be issued next to each other that are not ordered together at the same time, we will do our best to allocate seats next to each other, but can not guarantee this.
As all of the seats are numbered, is it possible to reserve specific seats?
You may decide where on the grandstand you want to sit if you order and pay for your tickets during the discounted pre sales period until December 31st, 2017. Let us know your preferences using the "Comments" field, including terms such as: upper - center - lower; or: left - center - right.

For all orders made after December 31st, 2017, you may state your preferred seating position, but we can not guarantee to be able to fulfill your request.
Can I order seats for a group so that all of us are able to sit behind each other in a block of seats?
Yes, please include this request in the "Comments" field when ordering.
How can I join the public pitwalk on Thursday?
The public pitwalk on Thursday, taking place from 17:00 – 19:00, can be attended by holders of a valid weekend ticket. There are no separate tickets just for the pit walk available.
What is allowed to take into the circuit area?
No animals will be admitted to the venue or any car parks. The following articles must not be brought within the venue – knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the venue.

Personal electronic devices, including still image cameras/mobile telephones/other handheld personal communication devices are permitted provided that any images/films/recordings/data that are created/recorded/stored thereon are used for personal/private/non-commercial use only.


Questions about parking


Free parking? What does that mean?
Every grandstand ticket includes a free parking in the Hungaroring owned parking lots to the tune of capacity! There are three Hungaroring owned parking lots around the circuit. You can see their location on the circuit map.


Questions about VIP offers with hospitality


Besides grandstand tickets, do you offer any other special VIP tickets including meals or a special VIP service?
For more information on the Formula One Paddock Club please click here.


Questions about our hotel offers


Is there a minimum booking time for hotels?
Yes, during the Formula One weekend all hotels in Budapest have a minimum booking time between 2 and 4 nights. The minimum booking time for each of our hotels is stated on the hotel description pages.
How can I select another arrival or departure date?
For each category of rooms you will find a selection field for entering the arrival and departure dates.
Are your prices per person or per room?
All hotel prices found here are per room and include breakfast and VAT.


Questions about our campsite offers


What is the difference between the campgrounds?
The prices are on all campgrounds the same. The only difference between the campgrounds is their location. You can find an overview of the campgrounds on this map.

Camping Aqua is the only permanent campsite at the Hungaroring that is open the whole year, therefore offers the best infrastructure.
What hours are the campgrounds open?
Generally speaking, the campgrounds are open 24 hours a day. If you plan to arrive during the night, please advise of this while ordering and we will make sure that everything goes smoothly upon your arrival.
Do the campgrounds provide tents, campers or camping equipment?
No.
What is the difference between special offers and individual reservations?
Special offers represent package deals on the most popular combinations of bookings. They are thus easier to book and much more inexpensive than individual reservations.

Individual reservations are only necessary in the case that you cannot find a suitable special offer.


Questions about the Cancellation Cover


Why do you offer cancellation insurance?
According to our general terms and conditions, tickets that have been ordered and paid, cannot be cancelled and refunded. This is the reason that we offer cancellation insurance together with our partner, the Europaeische Reiseversicherung (European Travel Insurance). Click here for details and pricing.
What does the cancellation insurance cover?
Ticket coverage covers the cost of your tickets for the case that you are unable to attend the event due to one of the cancellation reasons. You will be reimbursed with the ticket costs if you are unable to travel. Insurance coverage begins at midnight of the day you sign the policy and continues on up to the day of the event.


Questions about Ordering


What is your best price guarantee all about?
Our best price guarantee ensures you that there is no cheaper way of ordering tickets for the Grand Prix of Hungary. You order your tickets directly from the international ticket agency of the race, meaning: tickets are sold at face value, no hidden commissions to pay for and the best selection of seats along with the fastest availability.
Legal questions about concluding the contract

a) The individual technical steps of concluding a contract via the www.hungaroinfo.com/formel1 website:

 

The contract will be concluded between you and us in the following way:

 

  1. On the page, please select the services and tickets (+/-) you wish to purchase, then click on the corresponding “Order” button.
  2. Next, select your region and specify the payment method, then click on the “Proceed with order” button.
  3. Please check the contents of your shopping cart.
  4. Then enter the data required under “Order information”. Please remember that we will mail the tickets ordered and paid for to the address provided here.
  5. Please indicate if you wish to use our “gift certificate" service.
  6. After you read and accepted the General Terms and Conditions and the privacy statement, please tick the corresponding box, and then submit your order, which will constitute a contractual offer toward us.
  7. The contract will eventually be concluded by way of our e-mail confirmation or the sending of the tickets within 14 days of the order.  

 

b) Storing the text of the contract by the service provider after concluding the contract/accessing the stored text of the contract:

 

We do not store the text of the contract.

 

c) Available technical devices for correcting errors:

 

You can correct the data entered until the order is submitted.

 

d) The possible languages of the contract:

 

The contract can be concluded in German, Hungarian or English. The invoice is issued in German, Hungarian or in English.



Questions about Payment


How can I pay?
When ordering, you have the choice of paying by bank transfer or credit card. As credit cards accept VISA, Mastercard, American Express and Diners Club.
How do I pay by bank transfer?
When ordering, choose the option "pay by bank transfer". If your order is successful, you will receive an invoice by email in pdf format. Please pay this invoice by bank transfer within the payment term specified, usually within 7 days and without the payee having to carry any charges. Within the European Union, the best way is a so called SEPA transfer. Once your payment has arrived to us, you will receive a confirmation email.
How do I pay by credit card?
When ordering, choose the option "payment by credit card" and enter your credit card information in the fields as specified. Your credit card will be debited with the total amount of your order, and you will receive an invoice and receipt of payment by email in PDF format once we have been credited with this amount.

Please note that for security reasons the person ordering must be also the holder of the credit card, meaning that tickets are sent exclusively to the credit card holders address.
Do you offer a discount when I am ordering more tickets?
Tickets are offered face value, no further discounts are possible.
Do you offer special terms to travel agencies and tour operators?
Please send us an email at forma1@hungarotickets.com, providing evidence of your field of business and the number of reservations you anticipate requiring.


Questions about sending the tickets


When are tickets sent?
We are usually starting shipping of the tickets 1 month prior to the event. Tickets are shipped in unspecified order. We can guarantee delivery at the latest one week prior to the race. Tickets are sent by UPS (United Parcel Service).

If the tickets you order should be a present, we recommend you to make use of our complimentary gift certificate service, which you can order during the booking process.
Is the package insured?
Yes, all packages are insured up to a value of EUR 20.000,00. If your order sum is more than that, we will split to two or more package in order to ensure full insurance coverage.


Questions about transportation


How do I get to the circuit by car?
The racetrack is about 22 km from the center of Budapest. Mogyoród is easily accessible by car and the journey is only about 20 minutes on the M3 motorway with plenty of signs to guide you. Don't forget to buy a pass to drive on the motorway. If you do decide to drive, leave early to avoid major traffic and to get a decent parking spot. Parking is available on several lots located around Hungaroring.

GPS coordinates for the Main Gate:
N 47° 35' 0.5" E 19° 14' 33.45"

Here you can download a map of how to get there.
How do I get to the circuit by public transportation?
With the free shuttle bus:
Free bus transportation is offered by the organizers of the Hungarian Grand Prix for ticket holders. Volánbusz buses depart from Budapest Árpád hid Volánbusz station (at the Pest side of Árpád hid, near the Metro station - Árboc u. 1, Budapest) to Mogyoród centre (Templom Square). From Templom Square, the race track is about a 20-30 minutes walk. The service is free of charge for all passengers presenting a valid ticket for the Grand Prix or a ticket pick-up voucher.

Point of departures:

Friday
Árpád bridge: from 07.30 till 11.00 every 15-20 minutes, from 11:00 till 16:00 every 30 minutes
Mogyoród church square: from 16.00 till 19.00 every 15-20 minutes

Saturday
Árpád bridge: from 07.30 till 11.00 every 6-8 minutes, from 11:00 till 16:00 every 30 minutes
Mogyoród church square: from 16.00 till 19.00 every 6-7 minutes

Sunday
Árpád bridge: from 07.30 till 12.00 every 5-7 minutes, , from 12:00 till 16:00 every 30 minutes
Mogyoród church square: from 16.00 till 19.00 every 5-7 minutes

By train:
Another option is to take the suburban railway (Hév). Take the H8 line direction Gödöllő from Örs vezér tere. Örs vezér tere is reachable from Buda and the city center by metro line M2, from North and South Pest by tram line 3 or buses

Trains are operating every 15-20 minutes. Please find the exact timetable here:
http://www.bkk.hu/apps/menetrend/pdf/6100/20100610/b.pdf

From the station “Szilasliget”, gates 3, 4 and 5 are an approx.. 30 minutes walk
From the station “Mogyoród”, gates 1, 2, 7 and 8 can be reached by feet in about 30-40 minutes.

The train is not free of charge, costing approx. HUF 500,00 for a one-way ticket per person. (1€ = approx. HUF 300)
Can you recommend a taxi service?
6x6 Taxi is the Exclusive Official Taxi service provider of the Formula 1 Hungarian Grand Prix, in cooperation with Taxi 2000 and City Taxi. This title gives the right to 6x6 Taxi, Taxi 2000 and City Taxi – exclusively among the taxi companies – to use the VIP road and the Taxi station located at the main entrance of the Hungaroring, which gives the ability to reach the Hungaroring in 30 minutes from the city centre or Liszt Ferenc Airport.

Budapest/Deák square - Hungaroring approx. 20-35 EUR
Hungaroring - Liszt Ferenc Airport approx. 30-50 EUR
(Only an informative estimation guide price! The amount the Taxi meter shows should be paid!)

The fee is valid (up to 6 persons) between Budapest (including Liszt Ferenc Airport) and Hungaroring. Taxi services operated during the GP have numbered Taxi Stickers provided by Hungaroring Sport Zrt. which gives them the right to access the close areas to the Hungaroring Main Gate.

6x6 Taxi
0036 1 6 666 666
www.6x6taxi.hu
Taxi 2000
0036 1 2 000 000
www.taxi2000.hu
City Taxi
0036 1 2 111 111
www.citytaxi.hu
Is there transfer by helicopter?
The prices for transfer by helicopter are as follows:

From Budapest:
Budapest - Hungaroring - Budapest EUR 400,- / person
Budapest - Hungaroring EUR 180,- / person
Hungaroring - Budapest EUR 180,- / person


For reservations please click here
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